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KMID : 0664320090150030253
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Journal of the Korean Dietetic Association
2009 Volume.15 No. 3 p.253 ~ p.261
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A Study on Parents` Satisfaction with School Foodservice by Foodservice Monitoring Participation
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Baek Mi-Sun
Lee Young-Mee
Oh Yu-Jin
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Abstract
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This study was carried out to compare parents’ satisfaction with school foodservice between participants and non-participants of foodservice monitoring. Surveys were conducted in six schools that implemented foodservice monitoring. In these schools, 126 participants and 167 non-participants were surveyed. The results were as follows: The participant group was more satisfied with taste (participation 3.63, non-participation 3.20), quantity (participation 3.69, non-participation 3.20), and menu composition (participation 3.67, non-participation 3.16) than the non-participant group. In addition, the satisfaction level of the participant group (3.74) was significantly higher than that of the non-participant group (3.24) (p＜0.01). It was also indicated that the overall level of trust toward the foodservice operation was significantly higher in the participant group (3.90) than in the non-participant group (3.32) (p＜0.001). After participating in monitoring, 74.8% of the parents changed their perception on school foodservice and 84.7% of them became to have more positive views. In conclusion, we found that parents’ participation in school foodservice monitoring had positive effects on their satisfaction and perceptions on school foodservice.
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KEYWORD
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school foodservice, monitoring, parents` satisfaction
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